Retrieve Your Order Information

Retrieve your order information with your email address or order number.

Support Center > Order Information

Want to retrieve your order information？

Enter the email address or order number / profile ID to retrieve your order information.

Note:

If you forgot the email address or the order number, contact us with the payment receipt attached for assistance. We will always help you as best we can and with little time wasted.

Related FAQs

What should I do if I failed to register?

  • 1. Please make sure that you have downloaded the correct software & version, and ascertain if the license code is accurate. Member products do not need a license code, please log in to iMyFone Member Center to activate the product.
  • 2. Please register with your email address. And make sure you don't copy any extra spaces.
  • 3. If it still failed to register, please contact us for assistance and send the screenshot of the problem so that we can locate the issue and offer an appropriate solution for you.

What shoud I do if I did not receive the order email?

Normally, once your order has been confirmed, an email will be sent to your email address with order details and download URL. If it's not in your inbox, please check your "spam" folder. If you have not received your order email after a few hours, please click the link below to retrieve your order information. https://filme.imyfone.com/retrieve-license-code/

What is the difference between the Free version and the Full version?

Most iMyFone products offer a free trial version, so you can install the Free version to check the features before purchasing the product. Also, depending on the product, the free version has limited functionality or a trial period. For example, for data recovery tool, all functions such as scanning and previewing data are free except for the final recovery. This way, you can decide if you want to buy a Full version before placing your order.
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Step 1:
Click this icon on [browser tab bar] VoxBox
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Find "voxbox_mac_setup-com_filme.zip", click  to install  VoxBox
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